Cookie Policy

1. Introduction

This cookie notice applies to all websites such as www.nexo.app, and associated mobile applications belonging to NEXO Technologies Proprietary Limited, its holding company, or subsidiaries ("NEXO sites"). When you access, interact with, or visit NEXO sites, cookies are used to improve your online experience. For more information about how NEXO sites collect, store and process personal information, please refer to our privacy policy.

2. What is a Cookie?

A cookie is a small file with an identifier that is stored on your electronic devices (such as a computer, smartphone, or tablet) when you visit or use a website or mobile application. When you visit our NEXO sites it can allow us to recognise and remember you and personalise and improve your browsing experience.

Cookies may not contain any data or information that can be used to personally identify a user. There are various types of cookies, and each has its own distinctive purpose and expiry date.

For more info about cookies, please visit https://cookiepedia.co.uk/all-about-cookies

3. What type of Cookies do we use?

We use 5 types of Cookies:

3.1 Strictly necessary cookies

Strictly necessary cookies are used to enable the functionality of the NEXO sites, such as the ability to login. We also use strictly necessary cookies to distinguish between humans and bots. This is beneficial for our sites, to make valid reports on the use of our sites. Strictly necessary cookies enable core functionality such as security, network management, and accessibility. Users may disable these by changing browser settings, but this may affect how our sites function.

3.2 Performance Cookies

Performance cookies are used to monitor the performance of our website. No personal information is collected, but data is collected to improve the user experience.

3.3 Functional Cookies

We use functional cookies to enhance user experience by remembering user preferences and settings. They are completely anonymous and do not track user information across websites.

3.4 Advertisement cookies aka targeting cookies

Advertisement cookies are used to help attract customers with targeted ads. The cookies are also used to identify users across domains.

3.5 Analytics Cookies

Our sites use analytical cookies to understand how visitors navigate through the pages on our sites. NEXO does not collect any personal data through analytical cookies but only receives aggregated data from Google, about site visitors in general. Google does process your personal data to provide these aggregated statistics to us. Further, as other websites also use Google Analytics, Google doesn't just have a profile of how you use our sites, but also how you use many other websites that also use Google Analytics. To learn more about how Google processes your personal data, please refer to Google's Privacy Policy.

4. How long do cookies last?

Session cookies – These cookies only last as long as your online session and expire when you close your browser (e.g. Chrome or Safari). These cookies cannot be disabled.

Persistent cookies – These are stored on your device to save information, settings, preferences, or login details pertaining to a website or mobile application. Your device will use these cookies when you visit that website or mobile application again. These cookies are stored on your device until they expire or until you delete them.

5. How to manage cookies at NEXO?

By using the NEXO sites, you agree that we may place cookies on your electronic devices for the purposes set out in this notice.

On your first site visit, you will be prompted to accept or deny all cookies. If you deny them, you won't be able to use our sites. If you accept them, and change your mind later - and would like the cookies that we have placed to be removed, you can do this by deleting them via your browser. You can also enable or disable (types of) cookies via your browsing settings. However, certain cookies, such as session cookies, are necessary for the operation of NEXO sites and cannot be disabled.

Please note that, if you choose to delete NEXO cookies, your access to some functionality and areas of our sites may be degraded or restricted. When you disable cookies, no information is gathered from your device.

6. Questions, comments, or in need of help?

If you have any questions or if we can help you with something, we would be happy to assist if you contact us at: [email protected].